REGISTER Complaint Against Mobile Operator To TRAI ONLINE

airtel idea vodafone 3g india
Airtel Idea Vodafone 3G India

The country’s telecom regulator has decided to set up an online customer redressal mechanism, providing a platform for dissatisfied consumers to express their complaints against their service providers.

It plans to have the platform working from  April 1, 2010

The customer can register any complaints, violations or any other grievance against their any mobile operator. the operator in question will immediately get the complaint.

“We can then see as to what per cent of customer complaints are addressed,” a Trai official said

” We are looking at different technologies to explore if SMS or voice calls can also be made part of the online customer redressal platform,” the Trai official added.

PLEASE DO NOT POST UR COMPLAINTS HERE

PLS CALL UR CC @ 198

Not Happy with your Customer Care ?

You can try contacting Nodal Officer of your mobile operator

For Contact Details of Nodal Officer Click Here

Already contacted Nodal Officer ?

If you have already contacted Nodal officer and you are not satisfied with the resolution given by them , then you can contact the Appellate Authority

For Contact Details of Appellate Authority Click Here

Already contacted Mobile Operator’s Customer care, Nodal Officer and Appellate Authority ?

If you have already tried contacting all of the above and your issue is still not resolved then you try posting your complains in the below listed websites [This doesnt guarantee that your complain will be resolved]

Register Complaints at

pgportal.gov.in

Consumer Redressal Forum

See Indian Mobile Operators Subscriber Base Here

Mohammad Aamir

332 Responses to REGISTER Complaint Against Mobile Operator To TRAI ONLINE

  1. I have used aircel for last 6 year and more.This month of 8th July 2013.I have recharged Rs 98 for Internet Pack.But,its not updated in my account. I have complaint with Retailer Hari Electronics at Kancheepuram.The owner of the Shop person Refused my compliant.I show the Trxn Rejected ID no:1418791812.Again ha has not accepted.I have talked Costmer care of Aircel thru my mobile Dt on 13.07.2013 Janarthanan & Valarmathi.Dt on 14.07.2013 PooJa,Dt on Poorani & Vignesh.

    All of them says same reply.”Your ac has not Recharged.You have checked retailer”.But retailer not accepted for the above statement.Pls adavaised the further action.

  2. Dear concern
    This is to inform you that I had submitted request on dated 02/07/2013 to Mr Harpreet singh at airtel office new jawhar nagar for portability for my mobile number XX and my 2nd mobile no XX.
    After that there is still no responce from Mr Harpreet singh and company side and even your employee harpreet singh didn’t pick my cal.
    I don’t know the current status of my request.

    Harwinderpal kaur
    93 b, Guru Har rai avenue
    Amritsar (Punjab)

  3. I have used airtel in west bengal.i RCH mrp 120 on hello tune in advancr rental pack by throght lapu esey VAS.i pay to retailer but survice did not activeted i contact customer care they rply not apdete..plz sir my prblm solve..tnk u..

  4. Tata Docomo deduct my balance in a wrong manner. they says that u use net services but i didnot open any site from my cell. i activate wts up pack and use only wts up on my mobile

  5. i am custmar to idea service of mobile so many time these company activate internet and detected my balance 30/03/2013 my bal Rs45 AND PRESENT HIS 0 BALANCE PLEASE REFUND MY BAL AND STOP THIS SERVICE
    YOUR FATHFILLY
    MANPREET SINGH

  6. last 2years i’m using reliance gsm sim.i’ll change other network.i’m sending porting request.but reliance network can’t reply porting code.pls give porting code

  7. I Have used Reliance(prepaid),I want switch on other network.So I applied MNP by sms 1900,But I get reply post three month,Your requst could not be processd pls try after some time.pls help me

  8. ai am custmar to vodafone service of mobile so many time these company are agryment with trai that 3g unlimetted packs miniumum speed ever 64 kb/sec but my number i have rechared 863 unlimeted pack 5GB full sped and aaftr this 10 KB/SEC aa gyi to custemor care ka b jwab shanti pirya ni tha
    pls trai vodafone pe koi karyawahi kre
    or mera number port kre

  9. MENE TATA INDICOM SE VODAFONE ME PORTOUT KA REQUEST DI HAI LEKIN 7 DIN HONE KE BAD BHI TATA WALE NAHI KAR RAHE HAI. MY NO. IS 00. MUMBAI. SHAILESH

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